
Failed to install Veeam Agent for Windows: Unable to upgrade package Veeam Agent for Windows on server SRM6 Error: Error 1714.

One of them continues to give me a really hard time and the error message that keeps on sending me:īackup agent installation is not required Upgrading package Veeam Agent for Windows Error: Error 1714.The older version of Veeam Agent for Microsoft Windows cannot be removed. At this moment my backups are working normally but my C drive is almost maxed out not sure upgrading to the newer version reinstalled Veeam backup and replication and I have extra files or data that can be deleted? Also, I performed upgrades per Veeam client and 3 out of 4 clients have successfully upgrade. Related to Microsoft security update - not sure it applies in this situation, but may be worth checking.Įdit Again: Try a telnet to X.X.X.X:6162 from their agents to see if it's up. I would make sure Veeam services are running on your x.x.x.x server and there is also an old KB article on this error: Port 6162 is used by the Veeam data mover service.

" The latter message were successful on retries and no intervention was required. Hopefully your MSP minimizes your time, because that is what we try to do for our clients.Įdit: Luckily we have a database of all error messages (millions) we ever received from our clients using Veeam and we did a search and did not find any reference to "Error: The interface is unknown." However, we did find a few instances of the message " The RPC server is unavailable. Does it cost money to have the MSP fix it for you? Are they responsive? Maybe ask the MSP to try to find another solution besides uninstalling/reinstalling? Have them open a Veeam case and let them know you want to be involved so you can press Veeam support (and the MSP) for a better answer? I just asked our team of 5 Veeam certified engineers who check backups for over 200 clients and this error did not ring a bell with them, so I am betting this is a collect log files and open case with Veeam situation.
